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TAPI
Redefines
Business
Productivity
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TAPI
(Telephone
Application
Programming
Interface)
is
now
refined
and
can
offer
businesses
an
unprecedented
level
of
productivity
in
the
way
that
their
employees
use
their
phones.
What
TAPI
does
is
take
common
applications,
such
as
your
CRM
system
and
Outlook®
Express,
and
integrate
them
directly
into
your
phone
platform.
This
means
a
conventional
PBX
phone
platform
and
CRM
system
can
operate
"as
one"
-
with
a
TAPI-compliant
PBX
platform
and
TAPI-enabled
CRM
application,
the
customer's
profile,
account
information
and
records
will
pop
up
on
the
representative's
screen
the
moment
the
call
comes
in.
This
will
save
anywhere
from
15-30
seconds
per
call.
Now
multiple
that
by
calls
per
day,
per
week
and
per
year,
and
you
begin
to
see
what
makes
TAPI
such
a
revolutionary
productivity
enhancement.
Regardless
of
your
job
responsibilities
or
interests,
there's
a
TAPI
article
just
for
you.
Select
the
article
below
that's
most
appropriate
for
your
interests:
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written
for
business
owners,
presidents,
VPs.
Learn
how
TAPI
can
improve
your
customer
service
levels
while
saving
the
company
money.
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for
the
IT
department
and
Technical
Consultants.
Learn
how
TAPI
allows you
to
directly
interface to
your
PBX
and applications
that
contain
customer
information. |
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for
the
office
managers
and
end
users.
See
how
TAPI can
turn
an
ordinary
inbound
customer call
into
a
powerful,
productive
exchange
by
having
all
their
customer
information immediately
at
your
fingertips! |
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TAPI: This Telephone
Productivity Driver
Comes of Age
TAPI can deliver
enhanced
functionality to any
program that
contains customer
profile information,
such as a project
management or
billing system. Just
imagine pulling up a
customer record for
review, clicking a
button on screen,
and your computer
automatically dials
the customer without
you even reaching
for the handset.
>>
more info |
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TAPI: What's Old is
New Again
There are a whole
host of new
applications that
are TAPI-compliant
from vendors such as
ADP®, Sage Software®
and Microsoft®. With
TAPI, any
applications that
contain customer
information, such as
a CRM system, can
interface directly
with your PBX to
integrate call
functionality right
into the
application.
>>
more info |
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TAPI: Redefining
Your Day
If a customer rings
your extension, how
would you like to
have their entire
profile, including
account status,
billing information
and notes from
previous calls,
right on your screen
before you pick up
the phone? And what
if this happened
automatically,
without you lifting
a finger? That's the
power of TAPI.
>>
more info |
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Did you know we
offer prepaid
maintenance plans?
With one of our
support plans you
can ensure that:
 Your
system is kept up to
date
Your
system reflects
changes within your
organization
Your
system is maintained
and serviced to the
highest standards
Costs
are kept low at
fixed predetermined
levels
As
you grow your system
affordably grows
with you
Employees
and new hires know
how to use the
equipment
System
emergencies are
dealt with promptly
24 hours a day
Programming
changes are handled
speedily by
certified experts
Ask us about it
today!
Action
Communications'
Website
More About Us |
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