Telephone:

864-297-0894

Toll Free:

800-849-5331

Fax:

864-297-6099

 

Postal address:

PO Box 570

109 Murray Drive

Mauldin SC 29662

 

Electronic mail:

Sales:

sales@actionsc.com

Service:

service@actionsc.com

   

Submit a Service Request            How to Change Time on Iwatsu Telephone Systems         

Service:

Prompt, dependable customer support is the cornerstone of our business.    

Complete Care Maintenance Plan:

Our primary service offering is our Complete Care Maintenance Plan.   Under this plan, for a fixed monthly investment, we become your in-house service staff.   We become your IT Department.   Our goal is to make your systems run as smoothly and efficiently as possible.   The emphasis is on preventative maintenance and proactive best practices – to ensure that your systems support you in efficiently running your business, and help you achieve competitive advantage.  Unlimited Onsite and Remote service is included, 24 hours a day, 7 days a week, 365 days a year - for one flat monthly fee.

Telecom Maintenance Plan:

For our business communications customers we offer our Telecom Maintenance Plan, which covers local and remote programming, diagnostics, and service labor.  It may optionally also include full hardware replacement.   Unlimited Onsite and Remote service is included, 24 hours a day, 7 days a week, 365 days a year - for one flat monthly fee.

Supported Technologies:

•    Local / Wide Area Networks

•    Exchange / Messaging

•    Servers / PC Support

•    Software Installation / Support

•    Antivirus / Antispam / Antispyware / Patching – Management and Monitoring

•    Line of Business / Accounting Software

•    Routers / Firewalls / Switches / Wireless

•    Business Telephone and PBX systems

•    Voice-Mail and Unified Messaging

•    Network Cabling

•    Paging and Intercom

•    Voice Over IP

•    Call Centers / Call Accounting

•    Teleworking and Remote Access

•    Terminal Services / Citrix / Remote Access Support

•    Virtualization

•    Hosting

•    Mobility - Blackberry, I-phone, Droid

•    Google Apps

•    Video Conferencing

•    Virtual Private Networks

We Offer a  Full Range of Services Including:

•    Consultation and Project Definition

•    Fast, Efficient, Quality Installation

•    Responsive Customer Support / Help Desk Services

•    Scheduled Maintenance / Onsite Support

•    Prompt, Dependable Service

•    24 Hour Emergency Repair by Factory Certified Technicians

•    Hardware Purchasing assistance / discounts

•    In-House CIO Consulting Services

•    Complete System Design and Engineering

•    On Site and Remote: Programming, Diagnostics, and Service 

•    Moves, Additions, Repairs

•    Maintenance Contracts

•    Voice and Data Cabling

•    Friendly, Knowledgeable Response to your questions and concerns
  

Our seasoned sales staff, highly trained technicians and knowledgeable support staff are available to help you.

Normal Business Hours: Monday-Friday 8:00am-5:00pm

Emergency Service: available 24 hours per day, 7 days a week.

Partner

Links:

Aiphone

Bogen

Esna

Iwatsu

Microsoft

SonicWall