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ServicePrompt, dependable customer support is the cornerstone of our business. We serve our customers by offering on-site training and instruction. When service or system maintenance is required, we provide prompt response by factory certified technicians. We offer 24-hour emergency repair services, and 4-hour guaranteed response for mission critical failures; average response time for emergencies is less than one hour. We
stand behind all of our equipment with a full one-year warranty on all parts and
labor, and optional post-warranty maintenance contracts.
We also offer leasing options, trade-in allowances, and support moves and
additions. All of our Iwatsu equipment now carries a full 5-YEAR MANUFACTURER'S WARRANTY. Our technicians are factory trained and certified. We are the Iwatsu Authorized Distributor in the area. Iwatsu provides escalation paths to support our field staff, 24-hour access to technical support, and product engineers when necessary.
We Offer a Full Range of Services Including:
Our seasoned sales staff, highly trained technicians and knowledgeable support staff are available to help you. Normal Business Hours: Monday-Friday 8:00am-5:00pm Emergency Service: available 24 hours per day, 7 days a week. |
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